Delivery Policy

Shipping

All orders within Australia are discretely packaged in plain boxes or Express Post satchels, depending on checkout options. The sender details will be discreet so nobody will know where the package is from.

 

Standard Shipping Australia Post (Parcel Post)

Our regular Parcel Post service is cost-effective and reliable, delivering parcels in 2 or more business days.

Generally, delivery of orders within Australia is between 3-5 business days. However, we ask our customers to allow extra time for delivery as product availability may vary from time to time.

  • All Orders are shipped anywhere in Australia with Standard Post for FREE.

Express Shipping Australia Post (Express Post Parcel)

  • Orders under $100 are shipped anywhere in Australia with Express Post for  $19.99.
  • Orders over $100 are shipped anywhere in Australia with Express Post for $9.99.

Need your parcel to arrive tomorrow? Our Express Post parcel service offers simple and cost-effective next business day delivery. Guaranteed next business day delivery within the Express Post delivery network*

 

Over the Phone


If you prefer to pay for your order over the phone please call 1300 971 573 and one of our consultants will be happy to help. Lines are open seven days a week between 8am and 8pm AEST. All prices, including shipping charge, are in Australian dollars. International customers will be billed in Australian dollars.

Alternatively payment may be made by bank transfer to the bank account details provided (domestic orders within Australia only). Please be aware that bank transfers may take up to three business days to process. Orders will not be processed until payment has been received in full.